Try this. If it has the SPEEDSTEP feature http://www.bay-wolf.com/speedstep.htm then you can slow the machine down and hopefully, if its a heat issue, you can complete the scan.
If not, look to a DOS BASED SCANNER like FPROT to see if it finds a pest.
In closing, NO DETAILS about the laptop, operating system and not much else means I can only offer generic advice which may be unuseful.
Bob
My husband has a laptop (I'll get specs later if you need them) that dies only when he runs Norton antivirus. It dies at different places during a scan so there's no clue there. I had him run McAfee Virus Scan and guess what...yes, it dies during a McAfee Scan. Any ideas??
Thanks in advance. Linda...

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