AOL, BT, Norton, and well, what a toxic combo.
To see if it's AOL and BT head to some wifi hotspot and see if it's better.
Some weeks ago, we started experiencing slow email connection speeds and slow connections speeds to some web site (connection to Google seems quicker than most, although the home page graphics take some time to appear
BT said there was nothing wrong with the line. AOL said there was nothing wrong at their end and as they didn't support our DG834N Rangemax router, we should call Netgear. Netgear helped me to reset the router to factory settings and concluded there was nothing wrong with it. They suspected that a Norton Internet Security update might have raised our security levels too high (security and privacy set at Medium in Windows Internet Options)
Norton asked me to download a large file from their webiste, which revealed a download speed of around 11 Kbs when meant the file would have taken five hours instead of a few minutes to download.
My System Situation: BT domestic line. My ISP is AOL with 2Mbs min/8Mbs max line speed.
We are using two wirelss Compaq laptops, one(AMD 64 bit pricessor/1GB RAM)with XP and SP3 and one (AMD Turion Dual Core RM72 2.10 GHZ processor/4GB RAM) with Vista which has had automatic updates since it was installed.
The download speed problem occurs with and without an Ethernet cable connection between the Vista machine and the router.
How can I identify the source of the limitation on download speed?