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Diagnosing DEAD HP DV6103nr - DV6000 series

As payment for another job, I took a dead HP DV6103nr. I am trying to diagnose if its the motherboard or something else.

- The notebook is completely dead, no lights, won't power on.
- I get 18.9 volts from the end of the AC adapter power tip where it plugs in.
- I have completely disassembled the notebook. I get 18.9 volts through the USB/Power Jack board, which is separate on this notebook, all the way to the motherboard.
- When I disconnect the USB/power jack board from the MB, and plug in the AC adapter, the blue light on the USB/power jack lights. As soon as I connect it to MB, lights out.

Would this indicate replacing the MB?
Anyone have any experience with this? Thanks!

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You're right.

In reply to: Diagnosing DEAD HP DV6103nr - DV6000 series

But you can research this more on google with the words:

DV6000 RECALL

HP fixes those by swapping the motherboard.
Bob

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Fixed it.

In reply to: Diagnosing DEAD HP DV6103nr - DV6000 series

Thanks for the help. Wink

It was the motherboard. All is working now.

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HP DV6000-series Laptops

In reply to: Fixed it.

These things are lemons! I'll never buy another HP product again.

As with other 6000-series owners, the WiFi on our laptop died. HP replaced the motherboard on their dime, after extending the warranty on these things, due to the multitude of issues they were having.

After owning this $1200+ laptop for barely 3 years, the damn thing doesn't even power up. The power supply works fine, which leads me to believe that something internal has died.

What will HP do for me now, after knowing this problem existed? Nothing!

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Not a HP exclusive.

In reply to: HP DV6000-series Laptops

The problem with this failure is while HP got hit with the majority of this failure, other makes got hit too.

Examples abound here. Look at SAMSUNG BAD CAPS and then just look at BAD CAPS on google.

What I hope folk will do is start asking "Why is this a 1 year warranty?"
Bob

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