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General discussion

Device not ready

Nov 22, 2004 9:12PM PST

Good morning.Both my D and E drives post "device not ready" when I insert a disk to read.After several failures I clicked on the D drive and the word new appeared next to it and it worked. I then clicked on the E drive and the word new appeared next to it and it worked.I retried each of them and they failed and the word new was missing.Im using 98fe, 6 yrs old.
Specs are posted in my profile.

Discussion is locked

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Re: Device not ready with 6 year old drives.
Nov 22, 2004 9:32PM PST

They did well and it may be time to replace them.

Bob

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Re: Device not ready with 6 year old drives.
Nov 22, 2004 9:40PM PST

Ha! Ha! That thought had entered my mind although Im puzzeled about the appearance of the word new next to the drive letters.I have been giving some thought to a new PC lately.Wink Thanks for your prompt reply.

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Re: Device not ready
Nov 23, 2004 5:48AM PST

1. Start with "The CD-ROM drive cannot be recognized or seen by the system, or the CD-ROM driver hangs or says it cannot find the CD-ROM when it loads."

2. If devices are recognized as attached peripherals they will be listed as resident on the "System Configuration Summary" (BIOS Startup Screen) at boot. Press the Pause key as soon as you see this screen start displaying so it can be stopped and read. Press any other key to continue. If the CMOS/BIOS does not recognize and display peripheral information on this screen, Windows certainly will not.

Note: Enter the BIOS and set the particular controller where a single CD-ROM drive is attached to None instead of AutoDetect.

(PCGuide Web site quote)

The BIOS is not autodetecting the CD-ROM drive when the system boots up:

Explanation: Your BIOS supports detecting CD-ROM drives when it autodetects at boot time, but either consistently or intermittently does not detect your drive.

Diagnosis: Support for detecting CD-ROM drives in BIOSes can be rather spotty. Newer ones usually support this feature but older ones don't. I have also seen drives that are sometimes detected and sometimes not. Ironically, the BIOS doesn't really do anything when it autodetects a CD-ROM, unlike when it detects a hard disk. The CD-ROM is controlled entirely by the software driver. So in short, it doesn't really matter much if the CD-ROM is detected in the BIOS or not.

Recommendation: Don't worry about it.

(End quote)

3. Use an Emergency Startup Disk/EBD with BIOS properly set to boot to start the computer and see if access to the CD drive is possible and a director listing can be performed by typing dir at the command prompt and then pressing Enter - do this with several CDs without rebooting to see if access to different CDs operate correctly.

4. Test a CD drive using the Windows 98 "Microsoft System Information (MSINFO32.EXE)" (Click to see an example screenshot) tool, which is a tool for gathering system configuration information and is intended primarily to help engineers determine information that could indicate problems with a system (click the + (plus sign) in front of "Components", and then "Multimedia").

5. Edit the Registry for anomalous entries:

a. Click Start Run and type regedit and then press Enter.

b. If the CD drive in question is IDE, and there are no SCSI drives on this computer, delete the key entry for HKLM\Enum\SCSI.

c. If there are entries other than the one 0000 sub-key in the following registry address - others numbered greater than four zeros, remove them:

HKLM\System\CurrentControlSet\Service\Class\CDROM\0000

6. If any updates from the Microsoft site has been integrated into the system just prior to this anomaly occuring, uninstall those and see if the problem is corrected (click Start, Run, type msinfo32, and then press Enter. From the Tools menu, select Update Wizard Uninstall, and follow the instructions).

Note: If you'd like to compare the before and after process before initiating the uninstall, there are two and perhaps more, registry addresses involved which are listed below. Export the main key address for which these two sub-addresses fall, and after initiating the Update Wizard Uninstall and then compare the two (TEXT) file for differences:

a. To start the System Registry Editor, click Start, Run, type regedit, and then press Enter.

HKEY_LOCAL_MACHINE\Enum\MF\CHILD0000
HKEY_LOCAL_MACHINE\Enum\MF\CHILD0001


Note: Click the Plus box in front of HKLM to expand it and continue clicking/expanding appropriate folders (each word preceded by a slash in the above address) until reaching the last folder named "MF". As sub-folder to this address, you should find the last two items.

b. Click CHILD0000 so this key has focus (bolded). Click Registry in the main menu and select Export registry file. Select where you want it saved (floppy perhaps) and change the extension of the file type to .txt - don't want you accidentally double-clicking it and that information be re-entered into the system registry, which it would if the file has a .reg extension. I'd simply use the file name as reflected for that address (child0000.txt). Do the same for the second address indicated. Should you want the deletions from the registry re-integrated, simply change the extension of .txt to .reg to merge it back.

c. If you have accomplished the above, or simply looked at the information contained in the registry, click Registry in the main menu and select Exit. Or simply click the tiny x in the URHC of the window to close.

Note: To check the differences after an uninstall, open the registry again and compare what is seen there as compared to the the exported text file(s) -- most likely the line "DeviceDesc"=".

Warning: The article [Q194847] explains that when a device driver is chosen to uninstall, the newer version is removed (no backup copy is saved) and the older version is reinstalled.

Note: The article [Q273851] explains that when an attempt to view the list of Windows Update packages available for uninstall, the following error message may be received and may occur because this wizard is used only to uninstall device drivers that have been installed, not software packages:

No packages available for uninstall

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Re: Device not ready
Nov 23, 2004 7:56AM PST

Uh cowboy,thank's for your reply.I think.lmao.
I will sift through some of this as my ability allows while keeping in mind Bobs thoughts on old age.:-0
Happy Thanksgiving to all.

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Re: Device not ready
Nov 25, 2004 12:07AM PST

This situation seems to be centered on disks that I have compiled and burned.When I insert a disk containing some photos which I burned the drive can't open the disk and locks up making forced shut down and reboot.The same situation on both drives.I have accessed these disks before but not for some time.Is it possible that Iv made some changes to my system through updates and such since these disks were made that could be my problem? PC specs are in profile.
OK,time for my usual thanksgiving chore of grating the cabbage.Happy Holiday to all.

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(NT) (NT) ''I will sift through'' what did you do w/results?
Nov 26, 2004 12:01AM PST
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Re: (NT) ''I will sift through'' what did you do w/results?
Nov 26, 2004 12:33AM PST

Cowboy,after reading your first reply I sifted through and at the end of step 2 it recommended to NOT WORRY ABOUT IT.Since I don't feel capable to follow the rest of your listed steps I,d better follow that recommendation.I do appreciate your help but since my PC is working well in all other ways I will do without those home made disks for now.I did copy your reply for future reference though. Happy

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Okay. But . .
Nov 26, 2004 3:33AM PST
BIOS is not autodetecting the CD-ROM drive

That is what is normal -- don't worry about it. Everything else posted could contain a resolutions somewhere.