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Device I/O Errors - USB HDD

by spudnuts / January 22, 2005 11:31 AM PST

I have a Maxtor One Touch that started to go bandit on me and corrupt digital image file etc. I tried the usual WINXP tools (diskcheck etc) but kept getting Cannot XXX due to Device I/O Error. I managed to get some files off to another drive, but I have lost thousands of images. Reformatting the drive seems to have stabilized it, in that I can now read/write, but it seems there are still problems. Incidentally, I have now had 3 Maxtors go this way; coincidence?

I am now trialing data recovery software, but keep getting the same I/O error message. My questions are:
a) What might this error be and how can I fix it?
b) What is the best app for getting images back?

They all claim wonderful things on their websites, but I'm not getting any recoverable files listed.




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by lsfan895 / February 25, 2005 11:30 AM PST

It would be your computer drivers, not the HD or whatever, umm... i am guessing that you're using USB try updating those drivers, as for your images, they are gone...

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I got the same problem
by palominojaime / February 26, 2005 4:23 AM PST

spudnets or anybody else than can help,

I also have an external Maxtor HArd Drive, Model 5000LE, capacity 80GB, where I keep my audio files. Now I cannot access it anymore, eventhough appears as recognized by my computer, but I keep on getting a Device I/O error, when I try to reinstall it. Do you have any advice? Does that mean that I'll lose all my files? Reformatting the drive will erase everything isn't?, But even after reformatting the drive, will that work properly?

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Same Issue with Maxtor Drives hooked up via USB
by GerryYed / April 20, 2005 12:09 PM PDT

I too have 3 Maxtor drives 2 x 120 and 1 x 40 G which I get the I/O Error when trying to write or read the disk. Has anyone gotten any further with finding out any solutions.

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Same here
by hitswatrutra / May 1, 2005 8:40 AM PDT

Exact same problem happened to me today with exact same drive. Did anyone get anywhere with this issue???

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what Maxtor says
by hitswatrutra / May 2, 2005 7:45 AM PDT

Not that it is worth anything to us at this point, but Maxtor support said that most likely the drive was left in Fat32 format and that format will eventually corrupt. Like it is a known fact. Maybe the instructions mentioned it. I don't remember. Anyway, they said data recovery service or software should recover data. Then reformat the drive. I'm not too hopeful though.

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What Microsoft wrote:
by R. Proffitt Forum moderator / May 2, 2005 8:00 AM PDT
In reply to: what Maxtor says

"How to convert a FAT volume or a FAT32 volume to NTFS
Note Although the chance of corruption or data loss during the conversion is minimal..."

It's true. The FAT32 system is not damage resistant. NTFS is damage resistant, but not damage proof.

-> If you can avoid FAT file systems my advice is to more off them. In some cases you can't move off such so proceed with care.


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I have the same problem with the same external drive
by renysmom / June 16, 2005 10:36 AM PDT
In reply to: what Maxtor says

I anyone has found a solution PLEASE contact me

Also, those who spoke of using a recovery service, did it work?



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Device I/O Errors - USB HDD
by jcrobso / June 17, 2005 3:19 AM PDT

It maybe worth a try, remove the HD from the enclosure and install it as a slave drive in your PC before you refomat it and run scandisk on it.
I have used this on internal HDs with some sucess. But there are no guarenties. John

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