Phones forum

Question

determining if a cell phone is quad-band

by Wally-O / May 11, 2012 10:57 AM PDT

I recently bought a Samsung SGH-A187 to use on an upcoming trip to Europe. This phone is advertised on many web sites (including newegg, where I bought it) as being a quad-band (850/900/1800/1900 MHz) GSM phone, but the user manual refers to it as a "Portable Dual Band Mobile Phone". I called Samsung, and they eventually told me it was dual band, but the guy I talked to didn't seem sure -- I think he may have been looking at the same at&t manual that came with my phone. I contacted newegg, no help at all.

So now I have this phone and have no idea if it will even work when I head over to Italy. I was wondering if this might help -- I have an old SIM card somewhere (if I can find it) from a European carrier I used on a previous trip. If I can find that and put it in this new phone and the phone is NOT quad-band, will it give me some kind of error when I boot it up to indicate that the SIM card is not compatible?

Thanks,
Wally

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All Answers

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Answer
Yes it is quad band
by birdmantd Forum moderator / May 11, 2012 12:30 PM PDT

All the sources I checked confirmed that it is quad band. I would be compatible with the European GSM carriers . If you want to use it with a foreign SIM card, you need to confirm it is unlocked (will accept a foreign SIM).

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quad band confirmed
by Wally-O / June 10, 2012 5:48 PM PDT
In reply to: Yes it is quad band

Just returned from my trip to Europe, and I wanted to confirm that the AT&T documentation that comes with the phone is incorrect -- it is, in fact, quad-band instead of dual-band (as stated in the manual), and works perfectly well outside North America.

Thanks,
Wally

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Glad to hear back from you.....
by birdmantd Forum moderator / June 10, 2012 11:32 PM PDT
In reply to: quad band confirmed

I am happy that it worked out as I thought it would. Thank you for confirming your experience. My theory as to why the owner's manual did not clearly identify it as quad band is that At&t only uses 850/1900 mhz in the US and not the 900/1900 mhz frequencies. The online information clearly showed it as quad band.

Personally, I think it is stupid that At&t wouldn't show it as quad band, but then again they didn't ask for my opinion. Laugh

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