It doesn't tell you if the issue is some old board with bad caps, a hard disk that is failing and so on.

CPUs rarely fail. But new owners might call the case and all the parts inside the CPU. So let's find out more about your maintenance routine and get a Web Speccy report so health, temp and more are up for others to read about.

Before you get that Web Speccy report have the Make, Model of the PC PLUS the Make and Model of the PSU to put into your next reply.

How? Read https://www.piriform.com/docs/speccy/using-speccy/publishing-a-speccy-profile-to-the-web