Question

Desktop PC

Help! Having some troubles with my acer comp, when started the screen goes black and this message pops up 'A disk read error has occurred. Press ctrl alt delete to restart'
What does this mean? How can I fix it?

Discussion is locked

Follow
Reply to: Desktop PC
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Desktop PC
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments
- Collapse -
Answer
Re: desktop PC

This means repair is needed, and it sounds like you can't do that yourself.

A likely outcome is that a new hard disk is needed. It's quite well possible this also means that you need to reinstall Windows and all your applications and get all your data back from your backup.

- Collapse -
Answer
at what point

at what point do you see the error message - before or after you see the windows screen. Also we need to know the full model number of the pc and what operating system you are running.

CNET Forums

Forum Info