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Computer Help forum


Desktop not recognizing WiFi networks; other issues (RAM?)

by jorlyfish / May 23, 2015 2:06 AM PDT

(Windows 7; 2x 16GB RAM sticks. Custom-built machine about 2yo, can look up other specs if needed)

My computer will not recognize any WiFi networks as available, even though all my other devices pick up mine (as well as several neighbors').

It also is having some stuttering issues -- audio is acting weird as well as the cursor movements. I've had RAM go bad before with this machine. I tried taking out each stick and running the computer with one and then the other - issues still remained with each stick.

I have tried resetting modem and running the Windows troubleshooting wizard for the connection issues.
All these issues started simultaneously about a week ago while I was playing a game and listening to music. I've run CCleaner and MalwareBytes. MalwareBytes picked up a few items it thought was questionable, which I quarantined, but none of these issues were resolved.

What should my next steps be?

Thank you!

Discussion is locked

All Answers

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Did you try another WiFi stick or card?
by R. Proffitt Forum moderator / May 23, 2015 2:14 AM PDT

I carry them on calls like that.

As to stutter there are dozens of reasons from infections, iffy HDD to other infections we haven't discovered yet.

My first move? Try some USB WIFi stick.

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try system restore
by renegade600 / May 23, 2015 5:51 AM PDT

you can try doing a system restore to a restore point just prior to the problem. also try going into safemode with network and see if it sees your wifi. maybe some third party utility is blocking it.

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Wifi etc.
by pgc3 / May 25, 2015 12:54 AM PDT

First suspect, wireless card/device being used. And does it function OK hooked to your set up hardwire?

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