I don't think there is a cure for all of those. I've seen way too many months trying to save such machines and at the shop we won't take such a machine in unless the owner allows us to change the motherboard.
In short, the outlook of a solid fix using this gear is grim.
Let's try the usual and hope.
1. The BIOS IS CURRENT. Good to see.
2. The memory timing looks to be DEFAULT. Lockups due to memory are very common on pre-450 and even after but moreso pre-450 boards. I'd ask two questions of the motherboard maker.
a) What memory settings should I be using? (Hint: Try XMP)
b) Is this memory compatible?
3. XenSource Citrix Indirect Display Adapter,
This adds another dimenstion to problems. I'd remove this.
In short we head back to as stock as can be as well as the next item.
4. The OS is not an OEM, retail and may be from other than Microsoft. I've run into such before and have shown the owner that a clean install with a copy from Microsoft worked fine. I do not have the time as well as don't get paid to find out why this happens. In short the OS is not one you usually see. Again, you head to a clean stock setup fast on such PCs.
So here we have the usual pre-450 Ryzen, some oddities in the display and RAM and the OS. Looks like we have some chance of improvement before the motherboard is changed out.
I have a similar problem to the user in this thread here:
However, he didnt report back to what solved his problem. :
Im having random freezes, and its usually a bit worse when playing a game like Battlefield 5. I notice that especially when a map end and it has to progress into a loading screen, it freezes.
Also, when I have had a freeze, it is usually likely to freeze a several couple times more soon after (like 45 mins after).
In the past it said that the Radeon Wattman settings were restored. But it didnt do so all the time.
I tried to enable memory dumps of the crashes but the system doesnt save them (probably because of the unexpected shutdown).
I upgraded my BIOS too, but didnt help.
In Event Viewer I get the following Error events :
The AMDRyzenMasterDriver service failed to start due to the following error:
The system cannot find the path specified.
The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
Here is my speccy:
Anything else I can do?
Help is greatly appreciated!