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Question

Desktop extremely slow after leaving on overnight

Sep 24, 2018 9:37AM PDT

Hello, my desktop PC has been running strong for a few years. I built it in 2016, i7 processor, brand new 1080 gfx card (that has worked fine for months).

The other night, I fell asleep while watching you tube and working on a plethora of word documents. When I woke up, the computer would barely respond to moving the mouse in order to end the screen saver. I reset the computer and watched it spend 30 minutes trying to boot up. Finally, I log in and wait another 30 min before I can (kind of) press the start button.

So far I've tried taking some hardware apart and putting it back in, multiple system restores that might not be working, (that barely work because I can't use the computer efficiently).

I wanted to boot in safe mode and see if I can do some diagnostics from there, but ever since I've had this computer, for whatever reason, it does not detect my keyboard during start up, so I can't navigate to start in safe mode if I wanted. I can't even reformat it at this point because I can't use it, let alone back up my files.

I'm desperate to get back to work, lots to do ! Happy. Please let me know if you have any suggestions

Cheers

Discussion is locked

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Clarification Request
Maybe look
Sep 24, 2018 9:42AM PDT

at the Task Manager to see whats running . You could have done something while half awake/asleep .

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Indeed
Sep 24, 2018 9:44AM PDT

Yea, thanks for the reply. The task manager seems to indicate that fire fox goes hay wire when I try to open it. Nothing else is taking up any large portion of resources. However, the problem is still there even when fire fox is closed

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That probably tells the pros a lot
Sep 24, 2018 9:50AM PDT

can you supply a Speccy so they can see what's happening ?

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Thanks
Sep 24, 2018 9:56AM PDT

I can try to make something happen. One of the many many times I randomly reset it, it was a lot less laggy, and I was able to see in the event viewer that downloading a Microsoft word driver may have been implicated in some way. Something about a critical kernel error.. it was frustratingly laggy though, causing me to mash the reset button some more. Only to discover that this was the best performance I would get out of it for awhile.

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Please try
Sep 24, 2018 10:00AM PDT

as for now I'll let the pros take over

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Clarification Request
Let's get that Speccy report.
Sep 24, 2018 10:22AM PDT

Should be interesting. Keep in mine I will skip to the HDD health after temperature checks.

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Appreciate the help
Sep 24, 2018 10:37AM PDT

It forces me in to system repair every few restarts which sometimes helps a little, sometimes makes it worse.. It's currently repairing and hopefully will be at a useable speed, although snail like, eventually. Otherwise I probably won't be able to download and run speccy. Will try though.

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Deleting files
Sep 24, 2018 3:14PM PDT

I can't seem to do much of anything requiring a browser. Do you by chance know if I were to delete Microsoft word and fire fox and they were the problem. Would that be a viable solution?

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Did you try
Sep 24, 2018 3:17PM PDT

Internet Explorer too?

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Yes
Sep 25, 2018 5:16PM PDT

But it is impossible to do anything. For some reason I feel like even if I am able to tediously get it reformatted it's not going to fix it.
I'm pretty sure it's not temperature related, I took my processor and gfx card out and cleaned them and it is well ventilated.
Are there other potential hardware causes? Or any options you can think of?

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Let's get that Speccy report.
Sep 25, 2018 5:22PM PDT
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Fried
Sep 28, 2018 2:47PM PDT

So, in my many attempts to open a browser and install speccy, I made no progress. I was able to attempt system restores which took a few days at a time and then failed. Finally inserted a windows disk and deleted all my partitions and tried to freshly install Windows. I'm on my third reformat attempt... all get hung up after about a 2 days. After resetting when it was hung up, it's pretty much busted... can't even load the bios or boot from CD. It makes it to starting windows screen before it gives me an error that windows can't start and needs to be restarted. Sad times.