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Computer Help forum

General discussion

Desktop does not load on startup. Can anyone help?

by gpalm05 / September 9, 2007 3:12 PM PDT

Today when I started up my computer my desktop never loaded. I used ctrl+alt+del to access the task manager and the explorer.exe task was not there. I tried to run it and it would instanly close. The desktop is blank. I have to run everything from the task manager. I restarted in safe mode and the desktop still does not show up. Does anyone know how I can fix this? I have Windows XP on my computer.

Discussion is locked
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Possible Corrupted Profile...
by Grif Thomas Forum moderator / September 10, 2007 1:42 AM PDT

First, if you can access the options in Safe Mode, try using System Restore to a time when the computer was working correctly.

If that is working, have you tried restarting into Safe Mode, then log in as a different administrator account? (Although you didn't mentioned it, if you're using XP HOME, there is a "hidden" administrator account that should be accessible for any potential repairs.)

If it's possible to acces the Control Panel, you could create a new account and see if it's working correctly.

Hope this helps.


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same problem
by clanchief / September 16, 2007 5:58 PM PDT

I recently had the same problem. In addition to the desktop being blank, Internet Explorer had the same problem. I was able to operate my computer through the task manager also. I could not do a system restore, but I had done a back up to an external drive using STOMP's Back Up My PC. I ran a repair through the task manager. My computer is working now , but not well. Are there any hints to follow before I rreinstall Windows XP PRO?

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