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Resolved Question

Desktop Audio Constantly Cutting Out

Aug 27, 2017 6:41PM PDT

Since the start of August I've been having an ongoing problem with my audio, where every 30-120 seconds the audio will cut out for about two seconds, when the audio resumes, it does a variety of things depending on what is playing the audio, in an HTML5 player (Youtube), the audio will resume where it left off, and the video will freeze until the audio has caught up. In VLC, the audio will resume where the video is (Alot of the time in VLC the audio will resume for a split second, then cut out again for about half a second, then resume as normal), in a game, I think the audio desyncs completely, since the audio resumes where it left off and the game does not freeze to allow the audio to catch up.

I use a Logitech G933 headset and have replaced the entire headset at one point (Due to a separate problem with the headset) with the same model to no avail, even so, I have run my audio through my seperate 'speakers' and the problem is still present. I have updated multiple drivers but none of them seem to affect the problem in any way, I have even done a system restore back to before the problem occurred, which solved nothing.

Any help would be immensely appreciated, thanks.

gigabyte H81M-HD3 Motherboard
Intel i5-4590 CPU
Windows 7 Ultimate 64bit

Discussion is locked

Thebadwolf007 has chosen the best answer to their question. View answer

Best Answer

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Going to need more detail.
Aug 27, 2017 8:21PM PDT
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My Motherboard Seems to be Version One
Aug 27, 2017 9:34PM PDT

I think motherboard uses:
Realtek HD Audio Driver
Intel Management Engine Interface
Intel(R) C220 series chipset SATA AHCI Controller
AMD Radeon R& 200 Series
Intel(R) Graphics 4600

I've had this computer for a few years, this problem is new, it occurred at the start of August this year, without any reason that I know of, and continues until today.

Thanks.

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V1 link.
Aug 27, 2017 9:48PM PDT
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Problem Solved
Aug 28, 2017 3:44PM PDT

Updating the BIOS to F7 seems to have fixed the problem (Although my computer has lost the ability to use WIFI, this isn't a problem though, since I use Ethernet, and have a WIFI USB stick), thanks a ton! Have a great day.

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Answer
Audio
Aug 27, 2017 8:10PM PDT

Take the side panel off and test.
If you have a small table fan point it at the innards....test.