Windows Legacy OS forum

Question

DEP closes Adobe reader - when directed to print

Running Windows XP Home Edition version 2002 Service Pack 3 and have had a long standing problem with the data execution prevention closing Adobe reader when i try to print the file - i get the error message that - To help protect your computer , Windows has closed this programme - then i go to the change settings box - Check: turn on DEP for all programs and services except those i select: tick the Adobe reader box, then ok, and ok again, but still wont work. Have restarted the computer to make sure the settings have taken but still DEP closes adobe. Also suggests finding a up to date version of adobe (dep compatible) but have not been able to find one. The version of Adobe reader that i am running is the latest version as i have uninstalled the old and downloaded the new to have the same error occurring.Think i have covered everything - any suggestions?

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All Answers

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Answer
Time to try another program then.

In reply to: DEP closes Adobe reader - when directed to print

Most people consider the reader from www.foxitsoftware.com a good replacement.

Easy to try. Be sure you don't install the toolbars it comes with.

Kees

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Kees - reply

In reply to: Time to try another program then.

Hi Kees,
I have uninstalled adobe reader - restarted - and downloaded the foxit software. Opened and viewed my document but when i tried to print i had another error message - Foxit reader has encountered a problem and needs to close. We are sorry for the inconvenience.To help us improve Foxit reader, please describe all the details leading to the crash in the ticket thankyou. Sad Anything else i could try??

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Answer
That's usually a sign

In reply to: DEP closes Adobe reader - when directed to print

That's usually a sign of a buggy driver. Update it, and odds are the problem will go away. Dumping Adobe Acrobat Reader for Foxit or one of the others is also an excellent idea, though in and of itself, unlikely to resolve your issue.

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That's usually a sign.

In reply to: That's usually a sign

Hi Jimmy, How do i locate and update the buggy driver?.

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Since it happens

In reply to: That's usually a sign.

Since it happens when you go to print, starting with your printer driver might be a good place to start.

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Thats usually a sign

In reply to: Since it happens

i am embarressed to have to ask, and really appreciate your help but i am still not sure what to do with the printer driver - i need step by step - and yes i am blonde Happy

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Answer
Buggy Driver?

In reply to: DEP closes Adobe reader - when directed to print

Hi Jimmy,
How do i find and update the buggy driver?

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Answer
Everyone's right here.

In reply to: DEP closes Adobe reader - when directed to print

It's buggy drivers. But remember that the Video Driver is also used to render items to be printed. This is why we don't want to see new folk trying to install windows XP. Well, that's not entirely true. I'd like folk to learn how bad it can get to install Windows from those dark days.

So here's my contribution.

1. Think over when it worked and go back to the drivers for both printer and video that worked back then.
Bob

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