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Resolved Question

denied hyperlink in MS Outlook

by inliten / October 20, 2012 1:51 AM PDT

I inadvertenly downloaded Google Chrome - did not want it and uninstalled it - since then I am unable to activate hyperlink in Outlook - any suggestions to remedy? Thank you.
When clicking on an embedded hyperlink in an email get a dialog box with following
"This operation has ben canceled due to restrictions in effect on this computer. Please contact your system administrator."
It's my PC and I am the admin.

Again, thanks,
John

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All Answers

Best Answer chosen by inliten

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Good news.
by R. Proffitt Forum moderator / October 20, 2012 2:40 AM PDT

This was a confuser/confounder and we found if you went to Internet Explorer and set it to the default browser then it may clear up. If not one more step.

Go use the HTM/HTML association fix from Doug Knox's website and it should be fixed.

After it's fixed, change back to your default browser.

-> So far the cause appears to be REGISTRY CLEANERS. Hint? Don't use those or those system optimizers.
Bob

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No hyperlink for MS Outlook
by inliten / October 21, 2012 2:38 AM PDT
In reply to: Good news.

Thank you, Bob, for the information. I loaded the Doug Knox htm/html registry change as well as the IE reset to default. Problem resolved.
BTW - I do not use registry cleaners. The registry was probably changed via Google Chrome. I tend not to alter the MS registry unless absolutely necessary - and only when the registry is backed.
Again, thank you very much.
John

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After it's fixed I found I can change the default browser.
by R. Proffitt Forum moderator / October 21, 2012 3:01 AM PDT

It's one of the oddest failures I encountered back then. The error message does not lead you to any clear solution but with the help of others we found a fix.

The neat thing is that as more folk post about it, the easier it gets to find the fix on the net.
Bob

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