I've lost count of TVs, toasters and other items the fail out of the box over the years. It happens and you take the action that you feel you must.
For PCs sometimes you can do a factory restore but I'm sure Dell had you do that.
Hello All, I recently purchased a dell inspiron 5000 series with Win 10 home installed. Within 10 minutes of doing the regular setup etc,system would lock up and the only way to get out was a power button reset. It did this a few more times in which Dell Tech support concluded it was a software issue and not much else except return for a refund.Has anyone else seen this problem? Please share your experience on this matter,last resort would be to return this device.Thanks