Dell forum

General discussion

Dell XPS One (A2010) Boot Problem Troubleshooting

I have a friend who asked me to help troubleshoot his A2010. The
problem it was/is having is that when you power on, the blue power light
comes on, the fans start up, and that's it. No post, no display of any
sort. I read what I could find on here and other support sites, and
followed many steps, most of which I would have tried anyway,
unplugging/swapping the ram, HD etc. and seeing if anything changed
after or during these steps. Nothing. I then read about some people
having similar problems and when Dell technicians went to troubleshoot
the issue, it turned out to be a bad video card. The next step I took
was to have everything set-up normally, but I removed the video card and
turned it on. Without the video card, the computer gives a post beep,
and the touch sensitive buttons on the lower right corner of the display
appear functional, they give a little vibrate etc. when touched. I'm
posting to ask if people on here would seem to agree with me that the
video card at least appears culprit in this case. I would appreciate
the second (and so-on) opinions before having my friend spend the money
for a new video card. Thanks in advance!

Discussion is locked
You are posting a reply to: Dell XPS One (A2010) Boot Problem Troubleshooting
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Dell XPS One (A2010) Boot Problem Troubleshooting
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Looks to be a cross posted topic.

In reply to: Dell XPS One (A2010) Boot Problem Troubleshooting

Collapse -
not your video card

In reply to: Dell XPS One (A2010) Boot Problem Troubleshooting

I would bet the farm it's your motherboard. I had the same problem x2 both motherboards.

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Enter to win* a free holiday tech gift!

CNET's giving five lucky winners the gift of their choice valued up to $250!