I've run into a few boot loopers. I like one case since it was none of the above. Fortunately they gave it to me and on boot I caught a message about disk checking. I made it to safe mode and did a CHKDSK /F /R /X on all drives then rebooted to let it check. It checked, repaired and then installed a pending update, rebooted two more times and then worked as if nothing was wrong.
Windows is just not as reliable as a toaster yet. I worry that many users would never know about commands like this or what to do when it breaks.
Call it ransom if you wish but Windows and PCs are not reliable enough to not go without support from ourselves or others.
I have a Dell XPS 15 laptop that is a little over a year old. I received a call asking if I wanted to purchase an extended warranty and I declined. About a month later, the support assistant told me there was a critical update I needed to install. I let it, and my computer now will no longer boot Windows; it just keeps rebooting to the Dell screen.
I contacted dell and explained the above in an email, and their response was that I need to purchase an extended warranty before they will help me. I wonder if disabling your computer to sell warranties is a standard practice at Dell. It seems very unethical to me.
Anyway, my question is, does anyone have know how I can get my computer working again other than paying Dell their ransom money? The update that they pushed out said it updated the bios.
Thank you for any help you can provide,