new post with more information because I can't find the edit button
It seems like the charging ports aren't 100% the same, so here they are side by side:
http://m.imgur.com/uD7RuST
The top one is the one I ordered, the bottom is original
I can't seem to find any information as to the internal structure of the ports, so it may still be a dc port problem. Any help is appreciated, thanks
Hi all, I know that there is a more relevant forum for this, but this seems more active.
I have a problem with my xps 12 ultrabook.
One week ago my computer was charging like normal, when I unplugged and shut the screen (sleep) and went back to my room to study some more. After an hour, I plugged in my charger and it wasn't working.
My charger has an led indicator right at the head, where it connects to the port. The led light was on, but I checked the voltage anyways and it was correct (the inside was 19.8 ish volts higher than the pin and the outside, which seems to be the case for most laptop chargers)
I managed to check the bios before my battery completely died, and with my ac adapter plugged in the bios indicated that it wasn't detecting an ac adapter (none).
Naturally, I thought this was a dc port problem so I ordered a new one and even with the new one, it won't charge. My battery is completely dead at this point.
That's a good summary of what happened. If it's not an issue with the dc port or charger, and my bios doesn't detect the ac adapter, then it might be a motherboard problem and I don't even want to think about that. It seems as if everything points in that direction.
So my questions are, what does the bios indication of no ac adapter detected mean? Is it possible that it's a battery problem, not a motherboard problem? I don't really know what other options I have at this point.
I could try and look around for someone with the same laptop so I can switch batteries and see if the same problem comes up, but that may take a while.
Sorry for the ****** formatting, I'm posting this from my phone

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