I am troubleshooting a Dell W5300 printer. The toner gets into the paper tray and I receive the error that there is a paper jam in tray 1.
I cleaned out the paper tray and with a can of air, gently cleaned the rollers and paper route through the printer.
The printer did begin to print but the pages were coming out light and with a smudge.
Any ideas of what could be wrong? I was thinking it was a defective toner because the current toner is full.
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