General discussion

Dell Vostro 220 desktop CD-ROM boot priority no medium

Dell Vostro with Windows XP. Won't boot to CD. Windows boots to desktop with no icons, start button or taskbars. If I use CTRL-ALT-DEL and file>new task I can see the DVD drive. If I right click, the eject function works. If I go into disc management, the C: drive shows up as the DVD. I have removed the hard drive and copied the data with the use of an external enclosure. I put a new hard drive in and tried to boot to the CD. Boot priority-NO Medium message appears. I downloaded a new bios after running the hardware diagnostics from BIOS. Error message was 2000-0148. Updated the bios and ran hardware scan again. No errors. Computer still won't boot to CD. When i first received the computer (from a friend), I ran AVG and it removed 122 infected files. I ran a scan again while I had the drive in the external enclosure and removed some more viruses. Any suggestions?

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Comments
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This sounds like

An old CD-ROM drive that has lost its boot capability. Try a new drive.

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CD Drive

User assured me the drive worked fine until he got the virus. I may try to find another CD drive to test. If I put the drive in a different computer and it works, where do I go from there?

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Been there too many times.

I know to have spare drives because of this issue. I never take the owners word it worked before. We know that booting from a CD is not defeated by a virus so only the new tech on the bench would think that.

Again, it's a common failure with a common fix. That the drive works in another machine would be a BAD sign. It could point to a failed motherboard.

Be aware that since you are a repair person I didn't bother writing to set the bios to boot from CD.
Bob

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Failing drive

I put the drive in a working computer late last night. I did get it to recognize the cd one time. It looks like the drive is one of the problems. It will have to be replaced. The owner now doesn't know the last time he used the drive. It may have been working a few months ago, he says. Go figure.

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Yes.

Go figure is what I other say in my mind as I listen. I still swap the drive out with a shop drive to show the working boot.
Bob

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