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Dell Venue 11 Pro playback volume issue

by Bogeymaster / January 9, 2015 12:50 AM PST

Have 2 Venue 11 pros (5130 & 7130). On the 7130 I get the video but no audio playing mp4 files. Playback on Youtube is fine. Playback using dvd player is fine. The 5130 plays all video files perfectly. I have downloaded all current drivers from Dell. Any suggestions?

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All Answers

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(NT) Try another player like VLC PLAYER.
by R. Proffitt Forum moderator / January 9, 2015 1:09 AM PST
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Venue 11 Pro volume issue
by Bogeymaster / January 9, 2015 7:22 PM PST

That's one of the first things I tried. Didn't fix it. What's even more interesting is that I can play the mp4 movie just fine when I pull it up from one of the other computers on my home network. That's weird!! Thank you for responding. Any other ideas?

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Yes. Re-encode it. Try handbrake.
by R. Proffitt Forum moderator / January 10, 2015 3:22 AM PST

There are far too many posts about this issue where files may or may not play. Encoding is the issue 99% of the time after VLC Player fails.

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