I can not seem to get my printer to work again as, I keep getting the error message over and, over...Paper Jam & there is not a jam & I do remove the paper & try again and, I have unplugged it & waited & even shut it off & then retried it & again it says,,,Paper jam?
help...
this machine is connected by a USB cable to a new Dell computer. The print and copy functions work well. The display screen says " scanner cannot retrieve applications list " when attempting to use the scan function. I've followed Dell support trouble shooting procedures and the problem remains unresolved. I appreciate help in this matter.

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