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Dell using refurbished memory for NEW computers

I just purchased 2 980 dell desktops. When i received the PCs they did not have but 2GB memory. I had requested 4GB. I contacted Dell and through a very lengthy process they shipped me refurbished memory. I have refused the refurbished memory as my computers are brand new! This sounds similar to another post Feb. 2009. What's up with Dell using refurbished parts on new PCs. Is there not a code of ethics concerning using used parts when selling new computers?

Thanks,
GM

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Refurb memory

In reply to: Dell using refurbished memory for NEW computers

Is there something with the memory (or on it) that states that it is refurbished?

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Frankly.

In reply to: Dell using refurbished memory for NEW computers

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