I purchased a laptop from a pawn shop last week. I went to format it as the windows installed was locked with a password. I had some issue reinstalling windows to it. I used Hiren's boot cd to format (because I thought that was the issue) and I tried Vista (original os) and failed multiple times then I tried Win7 then tried Win8.1 then finally Win10 all of them would always error out. I tried the bios and found that was locked as well and I believe that is why the OS install is failing.
After a week of going back and forth with Dell sending them the receipt and jumping through hoops they finally agreed I was the legal owner and sent me a password. The problem is that password didn't work. It was the same one I got off someone's password generator online. They are at a loss and so am I.
Did I just buy a fancy paperweight?
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