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Dell Studio 1735 laptop backlit keyboard won't light

by AntiqueWorks / March 20, 2009 12:26 PM PDT

I have a new Dell Studio 1735 with the backlit keyboard feature, but it doesn't work. Three different people at Dell have sent three extremely different fixes, one even involving "remove the latex skin from keyboard and to check the . . . " I have checked the Quickset setting for the keyboard, and it is activated and the light setting is set for bright. But, the key combo to turn it on and toggle through the light settings does nothing. I surely would appreciate a clear, step-by-step guide to doing what's necessary to activate the feature. If I need to reinstall the Quickset utility, I'd like to be guided through that, too, in basic, simple English, not technospeak! Thanks.

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dell service
by mlg63 / March 21, 2009 6:31 AM PDT

You should check your current configuration to make sure you ordered it since it is optional. Not all 1735's come with the backlit KB. You have to order it and pay a little extra. Look at your invoice or check your configuration and manuals online. You should not have to do anything to activate it. Definitely do not take the computer apart or do anything drastic. Contact Dell Support again if you are sure you ordered it and use Chat if available instead of email. Here are the directions to turn it on:
"The backlit keyboard provides visibility in dark environments by illuminating all symbols on the keys.
Keyboard/ Touch Pad brightness settings ? Press <Fn> and the right-arrow key to toggle between the three lighting states (in the given order)." The 3rd state is OFF.

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Studio 1735 backlit keyboard
by AntiqueWorks / March 21, 2009 6:57 AM PDT
In reply to: dell service

Yes, I ordered it and it is listed on the packing slip that came with the laptop. I also called Dell with my customer number and order number, and yes, that's what was sent to me. I did pay extra for that keyboard because I knew I'd want it in the location where I do a lot of laptop work. The keyboard combo to turn it on and toggle through the settings does nothing.


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Studio 15 Solution
by HalfamindDotcom / January 7, 2013 11:48 AM PST

I'm assuming that the Studio 17 and 15 have the same routine and it is NOT Fn-RightArrow. It is Fn-F6. There is the lighted keyboard icon on mine. Works like a charm, three levels.

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(NT) I just relit by Dell Studio 1555 (YES!!!) w just the F6 key
by wlofft / September 13, 2013 5:28 AM PDT
In reply to: Studio 15 Solution
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ANSWER FOR- My Dell XPS Studio Laptop Keyboard Wont Light!?
by DellAce / December 31, 2010 6:49 AM PST

Easy Fix! Go to the "FN" key on the bottom of your laptop closest to you (this is ONE key, NOT F & N!), then go to the lower right key that has an arrow pointing right on it (also has a dimmer ensignia above it), press the FN key, at the same time press the right arrow key to adjust between three settings, "On", "Half-Brightness", "Full Brightness". Your keyboard in now LIT!!

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I wonder.
by R. Proffitt Forum moderator / December 31, 2010 6:53 AM PST

Is Dell QuickSet a factor here?

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