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General discussion

Dell Studio 17 not charging

by keira_36 Apr 11, 2011 1:24AM PDT

I have a Studio 17 have had it for about 2.5 years. A couple of months ago I started getting a message saying I had the wrong adaptor plugged in and needed a 90W one. The battery is now at 0% and everytime I start the computer I get a message telling me my AC adaptor is less than 90W and I need to connect correct one. I have to press F1 everytime to get the computer to start up with "wrong" adaptor. The thing is, I have had the same adaptor the whole time so why now is it saying its wrong. I have tried a new battery and that didn't work either.
What can I do?
No longer under warranty so if I had to take it to a computer repair person roughly how much would it cost to fix?

Discussion is locked

3 Posts
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That's good news of a sort.
by r. proffitt Forum moderator Apr 11, 2011 9:04AM PDT

At 2.5 years the 300 CYCLE battery may be indeed be gone. A failing battery could overtax the power brick so for a test, try it without the old battery.

BUT FIRST try the old reset trick. Remove the battery (and brick) then hold the power button down for 10 seconds. I hold it down for the full minute. Let go, install battery, brick (adapter), count to 10 and try it again.
Bob

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Re:
by keira_36 Apr 11, 2011 6:53PM PDT

Do I turn off the computer before removing battery and brick then doing reset?

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(NT) Yes.
by r. proffitt Forum moderator Apr 12, 2011 4:20AM PDT
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