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Dell studio 1535 "hungs" while charging

My Dell Studio1535 'hungs' while plugged in to power, I thought it was a software problem, but even after updating drivers it still hungs, please help.

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Look into

Visit dell support website and follow any advice on discharging the battery or known issues. You may have gotten the battery so low, its not seen as an good battery or caused a bad cell to be found. Of course, if any warranty is present use it. Just follow what needed for battery details. The best way to test this is a another known good battery, got one. Otherwise, it won't recover until a true charge is going. I exclude bad contacts, check area, and any possible bad patch of batteries or possible bad AC power wart.

tada -----Willy Happy

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Dell studio1535 "hungs" while charging

Thanks Willy,I took your advice and changed the battery, but the problem still persists, i also tried plugging it to power without the battery to see if it could work that way, but it still had the problem, what could be wrong, or is it a software problem?

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Possible area...

Systems that use AC adapters to charge have a weak link and that's the actual "connection charging port". Be sure its not broken or wiggly(if possible) as these tend to break or move and/or breakdown the simple connection or solder lands found there. The tech. repair centers usually swap out the mtrbd. as a fix or use a small pcb(if so found) as a fix as well. Inspection of this area usually means a tear down to verify all this. Again, this may not be your problem but nothing can be left to chance.

As for s/w, if so then only a reload of those parameters are found. At this time, I don't think there is a separate reload or refresh of that pgms. if found(guessing here). I'll check and see what I find.

tada -----Willy Happy

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BIOS update

I found possible reference to a bios update, to A6, verify what bios version you have, it maybe current A1 or A2, any later bios update beyond A2 should work or having the latest available will do.

link: http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=STUDIO1535&os=WLH&osl=en&catid=&impid=

Look into your power setup/options, verify its set to "balanced" or similar words. If not, set it at that. If that doesn't work, reboot and hit F8 to enter boot-up options and select the last entry, do it and when done, exit and repeat the step above, balanced setting. Hopefully, if no other issues it should start to recharge battery.

tada -----Willy Happy

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To answer the software angle.

I have to load the machine with Dell's factory image and OS.

Many won't or can't do that so for them the test won't be possible.
Bob

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