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Dell PC and USB 2.0

by Pasco / May 2, 2004 12:49 PM PDT

I have a Dell Dimension 4300S which is about 1 1/2 years old. I want to change my old USB 1.1 to USB 2.0 There are no spare PCI slots. Dell tells me that the 4300S does not support USB 2.0 PERIOD. There was nothing I could do to change the USB. I find this hard to beleive. I'd really appreciate any comments. Thanks

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Re:Dell PC and USB 2.0
by Art / May 2, 2004 4:43 PM PDT
In reply to: Dell PC and USB 2.0

I am not buying it; but it's their product, I guess they should know. However, since you don't have any spare slot for a usb2 card, it's moot point anyway.

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Re:Dell PC and USB 2.0.
by R. Proffitt Forum moderator / May 2, 2004 9:29 PM PDT
In reply to: Dell PC and USB 2.0

1. I bet you have a PCI Modem. That's your spare slot.
Remove that, put in the USB 2.0 PCI card and get either a serial modem or USB modem.

2. Review http://www.usbman.com to figure out how to get USB 2.0 on your OS. *You didn't tell, so I can't say if this is easy or hard or impossible.

Bob

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Addendum.
by R. Proffitt Forum moderator / May 2, 2004 9:43 PM PDT
In reply to: Dell PC and USB 2.0
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Re:Addendum.
by Pasco / May 3, 2004 2:59 AM PDT
In reply to: Addendum.

Thanks, Bob
That last option of using the modem slot is possible but I was hoping to keep the modem for dial-up use if I ever lost my broadband cable. But it would solve a lot of peripheral problems. Again, my many thanks.

Incidentally, I suspect Dell has outsourced it's customer service. I could barely understand the tech's reply and it may have gone the same in the other direction.

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Modem...
by R. Proffitt Forum moderator / May 3, 2004 4:11 AM PDT
In reply to: Re:Addendum.

I paid less than 9 bucks for some USB Modem. It's not the greatest, but does work. A serial port modem is under 20 and is nicer.

Cheap solutions... Or cheaper than a new machine.

Bob

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