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Question

Dell Monitor display goes black every few seconds

Oct 9, 2015 10:20AM PDT

Just got his refurbished Dell U2715H out of the box and plugged in. For the first few minutes it was fine, then the display would go black for a second or two, then come back. It may flash like this 5 times, then stop for a minute or two with a normal display, then start back up again. I downloaded the latest monitor driver with no change. And the smaller Dell S2340M I'm upgrading from works fine. I'm running Windows 7 64 bit on a Dell OptiPlex 7010 Service Tag: 2P4YCX1 Any suggestions before I return it?

Discussion is locked

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Answer
Tell a little more.
Oct 9, 2015 10:39AM PDT

It's possible for HDMI to blink but here we have a display with 2 HDMI, DisplayPort and maybe some other.

Try the other HDMI and be sure when dealing with HDMI to power off the display, unplug the HDMI and AC for 10 minutes to get the HDMI chips to reset. And of course have the video settings in a supported range.

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Still flashing on and off
Oct 9, 2015 11:57AM PDT

Thanks for the reply. Not sure what you mean by, other HDMI. Using this cable, the right end going to the monitor and there is only one such connector on the back. Also updated the Intel (R) HD Graphics 4000 driver and downloaded the monitor driver. Still no change. http://www.fototime.com/2EA197662EC7B57/medium800.jpg

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Now try a HDMI to HDMI cable.
Oct 9, 2015 12:14PM PDT

There can be issues on DisplayPort. No, I elected to not get into them since not once have I seen folk fix that. Falling back to the other connections worked.