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Dell lies to sell products and hangs you out to dry

Extremely disappointed in Dell. Purchased a new INSPIRON 7786 17" laptop through Canada Dell at the recommendation of Australia Dell. Canada Dell advised system meet requirements, and the warranty could easily be transferred to Australia. The laptop had issues from start and now has been totally broken for over a month. Dell Australia declined the warranty transfer and is doing stuff all to rectify noting no advice or updates for weeks. Contacted Dell Canada and they are not doing anything saying it's out of their jurisdiction. Warranty purchased was for 1 to 2-day repair in-house until 2023 and over a month later it still does not work. DO NOT BUY DELL they cannot be trusted!!!!!

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Re: Dell

Send it to a friend in Canada and let him handle the repair with Dell Canada.
International warranty always seems a problem.

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Why did you buy from overseas anyway?

Just curious as to why you needed to buy from dell so badly in the first place to get this purchased overseas?

Couldn't you buy from a different manufacturer that has it in stock in Oz.

I would fire an email to the dell Australia CEOs office, or their social media account. I'm sure they'll get this issue handled for you.

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