Dell forum

Question

Dell laptop 15 series, continuous eject action after boot up

by vardaram123 / September 29, 2012 8:59 AM PDT

Hi all,
I have a Dell laptop (15 series). So when Windows 7 starts, it tries to eject cd/dvd-s that are in cd case (even when there is no disk inside).
Again, after 2-3 minutes, it runs "eject" again, and this repeating action continues for about 10-15 minutes.
Please help if you know anything about this kind of problem.

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Clarification Request
Ideas.
by R. Proffitt Forum moderator / September 29, 2012 9:13 AM PDT

1. Boot SAFE MODE to see if that continues.
2. Boot but get to the BIOS setup and does it continue.

3. Sounds like a bit of malware, my Dell i15r does not use a software helper to do that so I'd try items 1 and 2 to sniff out if it's a hardware issue.
Bob

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Re:
by vardaram123 / September 29, 2012 7:09 PM PDT
In reply to: Ideas.

1. in SAFE MODE that NOT continues.
2. in BIOS that NOT continues, but sometimes in black screen /when windows starts/ i am hearing beepin sound and gettin "error 8602 auxiliary device failure"
will check for malware then

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Ahh the 8602.
by R. Proffitt Forum moderator / September 30, 2012 4:27 AM PDT
In reply to: Re:
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