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General discussion

Dell Installation

May 20, 2005 12:34AM PDT

I placed an order for a high end desktop on April 16th. I spent mind you almost 3 grand on everything from them. A company called Installs Inc called to set up an appointment to get my computer installed. The lady was very nice but that's about the end of this happy story. The tech never showed up no call or anything and I had to take off work. I set another appointment and the same thing happened again so now I have missed 2 days of work and my computer is still in a box. I called Dell and they don't seam to care because they send me back to Installs. So the third try they finally come and do the install. I ordered to have Data Migration done and it wasn't Dell tells me that they cannot give me my money back for the Data migration that I am stuck paying for something I didn't get. I called a local computer company in my area and things are working great. I will never buy a computer from Dell again as long as they have Installs as an installation company.

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