It should be interesting to see Dell's answer but tell a little more about the replacement battery. What Dell part number did you get for that battery? That way everyone can check to see if it was the right battery.
More about my experience. The owner had picked up an OEM battery. It never worked out. In the end they were bitter about it and while I commiserated about it they expected me to fix the OEM battery!
My Inspiron is experiencing power issues. The older battery stays at 86% and charging. When the AC adapter is removed the computer turns off immediately. I bought a new battery and the computer says no battery is present and again turns off when the AC adapter is removed. What are my options besides buying a new computer. Obviously a new battery is not the issue. Thanks.