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dell inspiron 660

The rear USB port wont allow my external hard drive power up. Every Time my computer goes into sleep mode the device will not work. It needs to be unplugged and plugged back in. Dell says this is a power management issue on a brand new dell.

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Comments
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Seems to be a common issue.

Many hard drives draw a bit too much power. Try one of those Y power USB cables.
Bob

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dell inspiron 660 loses power from usb 3.0 port

This seagate ext Hard drive gets power frombeing pluged in the wall outlet

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That was not in your top post.

There are also USB 3.0 issues. Fix? Keep at Dell to supply a fix or use USB 2.0 drives.
Bob

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dell inspiron 660

They spent over 12 hours working on the system updating every software and drive the computer has. Their tech support admits they have an issue with USB devices that need additional power after coming out of sleep mode.

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Then back to the Y cable.

I've solved this a few times with the Y cable. Some consumers will not accept that so the only know fix is to return the products.
Bob

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