Read The LaCie Miracle at http://forums.cnet.com/5208-7588_102-0.html?threadID=354911&tag=forums06;forum-threads
Not only can you use that to get files out of a failed OS machine but you could put files onto that hard drive.
Novice or not, the lessons about backup appear to be taught hourly.
I gave my Dell Inspiron 400m to a friend and she received the BSOD. I was able to start it in safe mode, but now can't do that. When I do, I get the following error message after all the info scrolls down:
"stop c000 unknown hard error systemroot system32\ntdll.dll"
Some other sites suggested reinstalling the ntdll from a flash drive, and I tried, but there is no way to get into the computer past the error message above. I also put a disk in to reinstall, but can't get into the computer from that either
What I wanted was to get some info she has on it, in Word, and then I assume it need a new HD. Is there any way? She's a complete computer novice and I feel bad giving her a computer and having it crash so soon.
Thanks for any help, Peggy