Dell forum


Dell Inspiron 1564 No Display

by Mark85Nos / September 3, 2016 9:23 AM PDT

Hi everyone
i have Inspiron 1564 ,and recently i put it to sleep which i believe turn to hypernate ,i tried to open it to find a series of 6 beeps followed by 5 beeps with no display at all, when i press F1 , it starts Windows , i tried external monitor , safe mode , switching rams , but nothing bring the screen back up, i manged to get control it remotely to see what is going on , i found that the AMD driver was uninstalled and the only display adapter found is the basic generic Microsoft, the screen only came up once when i was performing sfc scannow , and every thing worked fine until a restart , it went back to no display , the dell diagnostic tool came back with all hardware components passed, and the AMD driver won't install .
Any suggestions?
Thank you .

Discussion is locked
You are posting a reply to: Dell Inspiron 1564 No Display
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Dell Inspiron 1564 No Display
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
At this point
by R. Proffitt Forum moderator / September 3, 2016 9:51 AM PDT

You restore from your last full backup or factory restore the machine. It should be OK in safe mode with networking if you want to try System Restore to a recent date when it worked.

Collapse -
Factory reset
by Mark85Nos / September 3, 2016 1:18 PM PDT
In reply to: At this point

Thank you for your reply,
Would you please assist with steps to factory restore from inside Windows 7
Since i can see nothing before the Windows starts .
Thank you .

Collapse -
Sadly no.
by R. Proffitt Forum moderator / September 3, 2016 1:31 PM PDT
In reply to: Factory reset

I have to defer or point to the Dell docs for your laptop. You should find the instructions on using your service tag. I do not own your model so I won't have the exact steps.

As to the see nothing, I take it Windows safe mode has totally failed and no modes work. Let's hope for the system recovery to work since if it doesn't the laptop needs repair and not just a reload.

Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?