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Question

Dell Inspiron 1545 only shows white screen

by funtrbl / November 20, 2013 9:32 PM PST

white screen when i turn computer on. safe mode wont work. i wan t to wipe hard rive and do clean reinstall. unable to run cd rom manually frm command prompt. i downloaded ultimate boot cd but hav
e no way to run it.
Any Ideas??

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All Answers

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Answer
Re: only shows white screen
by Kees_B Forum moderator / November 20, 2013 9:40 PM PST

If you can't boot from the cd/dvd (that's the way to install Windows from a Windows install disk) and can't use the ctrl-f11 method (or whatever it is with your PC) to go back to factory conditions, and can't get into the BIOS-setup by pressing F2 (or whatever it is in your PC) early in the boot process to set it to boot from the cd/dvd-drive, so if none of these 3 work, it's hopeless.

If one of three will get help you to get up and running, you're looking at a nice clean PC, just as it was when you bought it 4 years ago. But that's a respectable age for a laptop, so it can very well be that it's time for buying a new one. Don't you love those Windows 8.1 ultrabooks with a nice touch screen and long battery life?

Kees

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Answer
Recovery
by Willy / November 20, 2013 11:05 PM PST

Review your manual for the recovery/restore process, be certain of how it works or what is required. The Dell support website by entering your service tag# and proceed to the info they provide as well, it's the same as manual.

One test to try is to make a bootable disc CD/DVD type. Often, I use the Ubuntu live version, get the .ISO file and burn a disc. However, any bootable will do that's known to work. Mount in CD drive and follow the boot procedure and just see if that works. If it actually boots, then use your Dell supplied or self-created recovery/restore disc(s) and start the process by booting from it. If it can do that, follow the prompts, etc..

If you still have a while screen, etc. during any of the above, it never displays proper text of anything along those lines, you have a bad LCD electronics or some h/w is broken. You need to decide if its repairable and for what costs and worth the repair and go from there, you decide.

tada -----Willy Happy

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