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Question

Dell Inspiron 1526 Display problems

by Jul 6, 2012 12:16PM PDT

My Dell Inspiron running Vista Home Premium SP2 with a ATI Radeon X1270 with a ATI driver version 8.552.0.0 seems to have a problem with some web pages - they cause the screen to go completely dark. I thought it might be a problem with video loading, but I hit the print screen button when it was dark and backed out of the page and then pasted the screen print into photo shop and then into paint and in both cases I had the same problem - the screen went dark - which led me to believe that it is some color on the web pages that is the trigger for the problem, so I changed from 32 bit to 16 bit on the display settings, but that did not resolve the issue

Help!!!!

Discussion is locked

3 Posts
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Answer
A few ideas.
by Forum moderator Jul 6, 2012 12:49PM PDT

Use only the Dell issued drivers.

Disable Flash Hardware acceleration.

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Answer
Display Problems on Dell Inspiron 1526
by Jul 11, 2012 5:05AM PDT

Hi revmoran

My name is Vikram and I work for the Social Media and Community Team at Dell. I will suggest you to observe your system in system setup(BIOS) for some time and see if the screen blacks out.(Turn on the system and as soon as the Dell logo appears, keep tapping "F2"). If not, I will suggest you to complete re install the original operating system which was originally shipped along with your system and re install the drivers including the video driver. You may re install the drivers from the following link:-
http://tinyurl.com/7ychesh

Please reply back if you need any further assistance.

Glad to assist you!

Vikram

Social Outreach Professional

You can reach us at http://en.community.dell.com/

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display works fine when an external monitor is attached
by revmoran Jul 25, 2012 7:19AM PDT

The idea of reinstalling my operating system is too much to consider - seems like there should be a targeted fix. Here is something I tried - I plugged in an external monitor. Not only does the external monitor not blink or go gray but when the screen setup on my laptop changes, the laptop display does not blink or go gray. I've noticed that when I go to Google Search my laptop display goes gray - so I did that and the laptop did go gray, but when I plugged in the external monitor both screens were fine.

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