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Dell Inspiron 1520

Just received my first ever notebook, a Dell Inspiron 1520, very excited.

After charging it a few hours I pressed the Power button, with the ac adapter still connected, and nothing happened.

With the help of the Dell helpdesk I went through a few troubleshooting steps, power on/off - with and without the adepter, with battery removed, with RAM removed etc.
No luck, Dell helpdesk is sending a technician over 2morrow.

My main question is - should I demand another brand new notebook?
Since the computer has never worked, is it a reasonable demand?
Does this happen often with Dell notebooks?

Cheers,
clue_less

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From some retailers you just take it back

In reply to: Dell Inspiron 1520

And get a refund.

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Dell Inspiron 1520

In reply to: From some retailers you just take it back

Its ordered from Dell online.

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Then it's up to dell.

In reply to: Dell Inspiron 1520

You could have opted for the first call to be "it's dead, I'm shipping it back and want another model..."

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