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Resolved Question

Dell Insperon M5030 not powering up

Oct 29, 2012 10:10PM PDT

I have a Insperon 5030 that is now a couple of months out of warranty. It won't power on and beeps 7 times intermittently. Power cable seems to be fine and have tried static test. Was working fine before going into sleep mode but now won't power up. Any ideas of problem and solution?

Discussion is locked

rdg1967 has chosen the best answer to their question. View answer
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Clarification Request
Any added gear?
Oct 30, 2012 1:22AM PDT

I'd unplug anything that didn't come in the Dell box.
Bob

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Thanks
Oct 30, 2012 4:19AM PDT

Thanks. Nothing plugged in but have established that looks like the motherboard needs replaced.

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7 beeps.
Oct 30, 2012 4:42AM PDT

That can point to more than just a dead board. I've seen such when the power supply, ram or even an old IDE drive fail. I don't have more than what's in this discussion to work with but be sure you have a good tech do the diagnosis first hand. You can spot them pretty easily. They would have a Volt meter on hand to check things out.
Bob

Best Answer

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Re: beeps
Oct 29, 2012 10:20PM PDT

If it isn't in the user manual (often it isn't) that that 7 beeps mean, contact Dell Customer Service to tell you. Most likely it's the BIOS telling you about some broken hardware, and they know the details.

Kees

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Thanks
Oct 30, 2012 12:56AM PDT

I've managed to track through the manuals and it looks like a processor failure - disappointing as it's only 15 months old. Thanks for your help.

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Answer
Processor failure
Oct 30, 2012 1:39AM PDT

Hi rdg1967,

The 7 beeps indicate processor failure or the system board slot wherein the processor is connected.
Replacing the motherboard first, may fix the issue.
Here is the Owner's Manual for your reference.

Hope this helps.
Please revert for any further queries.

Thanks and Regards,
Manpreet C

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Answer
did you ever get this resolved?
Dec 17, 2012 1:48AM PST

please contact me at me@brianlasher.com. if your laptop 5030 is still not produccing this 7 beeps, i may be interested in purchasing it.

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Thanks
Dec 17, 2012 4:46AM PST

Yes. I've established that it is a critical error with the processor or motherboard confirmed when I spoke to Dell's technical support. Not worth the cost of repair but fortunately I established that I had extended warranty with a bank account and this has paid for the replacement. Thanks to everyone that assisted.
R