The Dell support site has this firmware update for your drive:
If that does not help reading these discs, please tell me what kind of blank discs you are using (brand, speed, etc.).
I have no problems with a CD but nothing shows on
a DVD although I know there are files there and
it reads just fine on another laptop.
I can burn the DVD with no trouble. Just can't read it after.
Both drives D and E are visible.
The only difference is in the properties...in the Drive E there is no recording option after sharing
eg general, autoplay hardware(all working oK) sharing recording
My D Drive is DVD-RW Drive or if I insert a CD it changes to CD-RW
and E drive is called DVD Drive
I have Windows XP and use AShampoo burner 6 to burn
both CDs and DVD
CD/DVD Burner 8X CD/DVD Burner (DVD+/-RW) with double-layer DVD+R write capability
Hardware: Drive D and E Type
TOSHIBA MK 1032GSX Disk Drive
SONY DVD+RW DW-Q58A DVD/CD-R
MK5088N OKH2217N SCSI CDRom Device DVD?CD-R
This device is working properly.
Can you help?