Maybe the old fashioned method will work for you too.
Sunday I reformatted my 8 year old Dell Dimension 2400 running XP, and ever since have been stuck with 16 colours, 480x640 resolution, which makes programmes such as Outlook Express almost unusable.
I know from previous experience that it is necessary to install chipset, network and graphics drivers, and have spent a day and a half attempting to do so.
I log in to the Dell site, select one or all of the drivers, click 'download', and all I get is a Dell Driver Download Manager on my desktop, with nothing in it. The same thing happens every time, and when I try to access Dell's own forum there is just an error message with a load of geek gibberish.
I am going crazy trying to read emails or web sites where 80 - 90% of each line is missing.
Can anyone suggest a remedy?