Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Dell Download Manager - how can I get it?

Feb 23, 2010 3:06PM PST

I have a Dell E520 running Windows XP Home Edition SP3.

I went to the Dell Support web site and it said that there were 3 drivers available for download for my desktop. I selected them and a gray screen popped up not allowing me to download. I understand that I need the Dell Download Manager, but where can I find it? It doesn't appear that there's a link to it from Support????

Also another question I have involves the security log under Computer Management. It has the following entry:

Event Type: Success Audit
Event Source: Security
Event Category: Logon/Logoff
Event ID: 540
Date: 2/17/2010
Time: 6:43:27 PM
User: NT AUTHORITY\ANONYMOUS LOGON
Computer:
Description:
Successful Network Logon:
User Name:
Domain:
Logon ID: (0x0,0x227DB)
Logon Type: 3
Logon Process: NtLmSsp
Authentication Package: NTLM
Workstation Name:
Logon GUID: -

Does this mean that someone is accessing my computer that I don't know about????

Please help.

Discussion is locked

- Collapse -
It's optional.
Feb 23, 2010 8:10PM PST
- Collapse -
Thanks for the info and reassurance.
Feb 23, 2010 8:51PM PST

Thanks for responding to this issue also Bob. I got a little concerned when I saw "Anonymous Logon" in this report under Security in the Computer Management section of My Computer.

Although I have Norton Internet Security with firewall installed and running all of the time, I still got a little anxious when I noticed the "Anonymous Logon" notation, which actually appears quite a few times in the security report section of Computer Management.

I appreciate your information and help in this matter. Calling Dell tech support via phone is sometimes very problematic itself, but it's comforting to know that these forums also offer the help and input that they do.