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Dell Dimension 5100C doesn't POWER UP. Yes, it's plugged in!

by JoannN1095 / June 17, 2006 4:20 PM PDT


I have only had my Dell Dimension 5100C for about a year or so and I love it. But today it went kah-put on me. After getting my old dell computer up and running, disabling norton (per a tech support friend of mine's advice), and connecting both computers (old & new dells) to my super-old Microsoft router, I suddenly cannot power up my NEW dell!!! I press the power button and nothing happens at all.

And please don't be a wise guy if you choose to respond to this question---- YES, It is plugged in! I completely unhooked everything going into it except for the power cord & monitor cable.

How can I figure out why it won't power up? Will I lose my data? Did it get a virus from my old dell, which was acting strangely (explorer was crashing all of the time so I reinstalled my operating system, XP HOME).

Any help will be greatly appreciated!

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Wise guy
by PKsteven / June 17, 2006 4:55 PM PDT

First of all, I don't think anyone is or would be playing the "wise guy" by asking a question like "is it plugged in?" Many people actually do so. The point is still taken however and I will ask, could it be a power strip issue or outlet? If not, it is probably your power supply or a shorted motherboard. Did you accidentally hit the power switch on the BACK of the case? My son has done this before and I hit the switch, bam , power is back. And you DO need to check these things before assuming it's the pc. Plug something else into the same outlet, make sure it works, don't just ASSUME it does. That said, post back if all checks out and we'll go from there but as I said, if not, outlet, power strip, power button on back of case, bad front power button, then possibly shorted board or power supply may be the culprit.


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Comp not powering up.
by Papa Echo / June 17, 2006 9:52 PM PDT

Check to see it it is receiving power:

? Light on Case.
? Num Lock light on keyboard.
? Monitor power-on light.
? Activity on USB powered devices.
? A "pop" from the speakers.

Power may be supplied, and stopped at the Power Supply unit inside the Case. Problem may be there. Check for loose connections. Check fuses. Have you tried exchanging power supply outlets for the two computers. If all the above check out, then maybe you do need a wise guy, but be one yourself.

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