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General discussion

Dell Dimension 3000 keeps rebooting to the Dell screen

May 3, 2010 12:45AM PDT

Hi there,
Here is my problem. My Dell Dimension 3000 keeps rebooting to the Dell splash screen. All what it does is going back to the splash screen.

Any help will be appreciated.
Thanks
Rafik

Discussion is locked

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There are too many causes for this one.
May 3, 2010 3:52AM PDT

You'll have to tell more if you want to narrow it down.
Bob

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Dell Dimension 530 reboots to the Dell screen
May 6, 2010 4:12AM PDT

I too can't get past the splash screen....no response if I press F2(Setup) or F12(Boot menu). I do get the POST beep....I have had a sporadic problem recently where I got an error message that the keyboard wasn't connected but rebooting once or twice got me past that.

Windows XP with all updates.

Any ideas or help would be appreciated, too.

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The extra clues you gave
May 6, 2010 6:27AM PDT

Has me think you need to inspect the machine for BAD CAPS (google that.) The symptom you wrote about points to that issue.

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Found a good troubleshooting site
May 8, 2010 6:34AM PDT
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That link gives me
May 8, 2010 9:35PM PDT

" The chosen document is not currently available. Please try again later. "

But you did find the support.dell.com web site.
Bob