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General discussion

Dell Dimenion 3000 sound problem.

by YankeesNYwins Aug 9, 2007 9:58PM PDT

Have tried for six months to fix my wife's friends Dell 3000 for free B/C it is a challenge.

It is clean and perfect looking.

If I install the OEM operating system from the Dell XP CD it runs perfectly with perfect speed and sound for about a month and then the sound gets garbled and static and broken and the PC that booted at the count of 20 for the first month now takes 6 minutes to boot.

So then I do a "drive image" restore and it is back to normal. Then in a few weeks it is back to garbled and slow again.

I researched the internet and found that many people have the same problem with the Dell 3000 and would like to know if any of you have heard of a solution.

One guy said he went as far as putting a new motherboard in his and in a month he was right back to garbled and slow.

One guy said microsoft is doing it by turning something off after it records the same error four times.

One guy said he was on the phone with Dell tech support over and over with no solution.

DELL is going to be run across the hot coals by New York State's AG.
And they deserve it because they are so money hungry they market components without proper testing. Just the direct opposite of MSI.

I did find a solution but am afraid my wife's friend won't be able to perform my tasks so I am stuck to do it four times a year.

I installed the operating system three times {By restoring a drive after changing the boot loader number} and installed Boot Magic and am thinking of telling her to boot from the top one until it goes bad and then switch to # 2 until it goes bad and then # 3 until it goes bad and then bring it back to me and I'll restore a drive on all three and give it back to her for another three months.

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3 Posts

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Dell support.

by YankeesNYwins Aug 9, 2007 10:07PM PDT

I forgot to mention I thought the Windows XP Home Edition OEM CD was corrupt some how so Dell Support sent us an entirely NEW set of all the CD's that came with the computer.

I reinstalled everything and was hopeful but it was right back to garbled and slow in three weeks.

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I have an Inspiron and had a similar problem

by PudgyOne Aug 9, 2007 11:21PM PDT

Look in your startup folder and it should be empty. Mine had a digital line detect in it. The digital line detect program was messing up and causing error messages. I went to the event viewer and looked at the error messages. I replaced 3 dll's and the error messages are gone and the sound is staying intact. This is simple, may be a longshot so you may want to try this.

download these three dll's from here,

ntdll.dll
netevent.dll
faultrep.dll

Go to system restore and create a restore point.

Go to windows/system32 folder

rename the ntdll.dll that's there to oldntdll.dll

now copy or cut and paste the 3 dll's above to the system32 folder

restart your computer.

go to the system32 folder and delete the oldntdll.dll.

After I did this the sound stayed intact and the errors I was getting about generic services was also gone.

Rick