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Dell Customer Support

by patches16134 / January 21, 2005 8:19 PM PST

I just bought a Dell. Recieved it in less than a week. My problem is: when I call customer support, I get somebody that speaks English, but with a very heavy accent. I find it really hard to communicate with them. I think the next time I call...I'm gonna tell them I want somebody that speaks English clearly.

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Most support. . .
by Coryphaeus / January 21, 2005 10:24 PM PST
In reply to: Dell Customer Support
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Take a number
by Willy / January 21, 2005 11:18 PM PST
In reply to: Dell Customer Support

Welcome to the world of "out sourced computer support" via India or Phillipnes, etc. Don't expect anything to change soon as companies save costs in such out sourcing moves. Sorry, but that's the way it is, if you like to do something about it, write(email) your local congressman(woman) and state your displeasure and/or write to Dell, not email.

good luck -----Willy

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Dell Support
by safetyguy / January 22, 2005 8:22 PM PST
In reply to: Dell Customer Support

They are in India

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