First, let me say that I got this printer at a considerably reduced rate when I bought my Dell 2400 computer.
A PC magazine says that this printer comes with software that enables me to sens a fax via the computer modem. This also what the fax instructions say. But CNET says I need a separate fax modem.
Maybe someone knows which is right. Though perhaps it doesn't make any difference since the darn thing won't send a fax using the PC modem.
But it still prints and scans in a way that is satisfatory to me, despite online comments that it is a bad, bad deal.
Anyhow, I'll see if anyone has a thought about what I might do to get it to send a fax using the PC modem.
grandpaw
Maybe someone can help me with this.
The Dell A920 will not fax. I guess there is no point in providing detail unless someone with experience with this printer replies because I'm afraid the explanation won't make sense.
I've spent the hours it takes to contact Dell people about the problem. They say that, nope, we don't do software. I recall reading that Dell's warranty doesn't apply to software not produced by Dell, but I assumed it would cover this software because it is on Dell's installation CD. But, not, even though I have no way of knowing Dell didn't make it, it isn't covered. So, before I pay them the $39 fee for support, which is almost half the cost of the printer, I want to see if I can get help elsewhere. grandpaw

Chowhound
Comic Vine
GameFAQs
GameSpot
Giant Bomb
TechRepublic