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Dell A920 all-in-one - HELP!!!

by jbobonline / April 5, 2009 5:09 AM PDT

I am having big problem with Dell A920 all-in-one printer/scanner/copier. Before I installed it, I had Adobe Pro 6.0 installed (which turns docs into PDFs) and an HP Deskjet

Now, after installing the A920, my Adobe print/make PDF function has disappeared and my HP Deskjet (both say "no printers installed" when try to use them)

Seems the A920 has taken over/conflict??

Then when I try to uninstall and reinstall Adobe Pro it says "Error 1920 Service Print Spooler (Spooler) failed to start. Verify that you have sufficient privileges to start system services". Which is ridiculous - I am the administrator of the computer/only account.

I have never in twenty years had one device wreak such havoc on my system! Can anyone help? Can;'t find anything in the Dell knowledge base!


PS Running Windows XP SP2

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by jbobonline / April 5, 2009 5:14 AM PDT

PSS - now in MS Office apps (Word, Excel etc) when try to open docs I get error "Compile Error in didden module: AutoExec" !!! This A920 has created a nightmare!!!

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Have you completed the steps at this link?
by R. Proffitt Forum moderator / April 5, 2009 6:54 AM PDT
In reply to: PSS
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Bob thanks
by jbobonline / April 5, 2009 8:54 AM PDT
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